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FAQs

Q:  Where is Mid West Physiotherapy located?

A:  We are located at 3 University Court, Castletroy, Limerick.  Click here to view a location map. 

Q: Where can I park?

A: Parking spaces are available outside the front door of the clinic.  There is additional parking available at the back of the complex.

Q:  What injuries/conditions do Mid West Physiotherapy treat?

A:  As specialists in Chartered Physiotherapy, we have the experience, knowledge and technical expertise to successfully treat a wide range of conditions.  Click here to review our full range of services. 

Q:  What should I expect from my first visit? 

A:  The first visit involves both an initial assessment of the condition and accompanying treatment.  The assessment involves taking a history, followed by a clinical examination.  A diagnosis will then be discussed leading on to the establishment of a treatment plan.  This plan includes a realistic estimate of the number and frequency of treatments you are likely to need, as well as outlining what you need to do in your own time to help speed up your progress.  Our focus is on reducing the client’s pain/correcting one’s situation as soon as we possibly can.

Q:  What will I wear?

A:  Loose comfortable clothing is usually best.  Depending on part of the body concerned, a pair of shorts and t-shirt may be appropriate.  You can change at our clinic.

Q:  Do I have to be referred by a GP? 

A:  No, you do not need to be referred by a GP or consultant. You can contact us directly for an appointment.  If you have been referred by a GP or consultant, please bring your referral letter / X-Ray / MRI scans / reports that you may have.

Q:  Will I be given a programme to complete in between physiotherapy treatments? 

A: To optimise the recovery process, we will provide you with a personalised rehabilitation programme with appropriate exercises and information relating to the management of your specific condition.  We strongly recommend you complete the exercises as not only will it speed up your recovery but will ultimately allow you to save upon your overall treatment costs.

Q:  How many sessions will I need? 

A:  It is difficult to predict in advance of your first appointment how many treatments you will require.  Your injury/condition will be assessed during your first consultation and a suitable treatment plan will be discussed you.  We always endeavour to achieve the desired outcome in as few sessions as possible.

Q:  How much will my treatment cost?

A:  The fee for an initial consultation is €70 and a standard physiotherapy thereafter session costs €60.  Student/OAP discount available.  Payment by cash or debit/credit card.  There is an ATM located at Permanent TSB, which is located nearby.

Q:  Can I get an appointment before/after work, or at the weekend?

A:  Yes, we offer early morning, late evening and Saturday appointments (subject to availability).

Q:  Is there a late cancellation policy?

A:  Yes, we operate a late cancellation policy so as to minimise late cancellations which in turn prevent another patients from attending the clinic.  If you cannot attend your scheduled appointment, please provide us with at least 24 hours’ notice; otherwise a cancellation fee will apply.

Q:  Can I claim back the costs of my physiotherapy?

A:  If you have a private health insurance policy, you may be able to claim back some of your physiotherapy costs.  Policies vary in this regard, so you may wish to contact your health insurance provider for clarification prior to your treatment.  If you are paying income tax you may also be able to claim physiotherapy as a medical expense on the MED1 form.

Q:  Do you take medical cards?

A:  We don’t take medical cards, but patients may be able to claim back some of the costs of their treatment from their private health insurers, Revenue (MED1 form) and Hospital Saturday Fund.

Q:  Where can I find information regarding your data protection and child safety policies?

A:  Please follow these links to our policies:  Website Privacy Policy & Cookies Policy, Data Protection Statement and Child Safeguarding Statement.  These policies are reviewed regularly and updates are posted to this website.

We look forward to welcoming you to Mid West Physiotherapy.  If you have any questions that haven’t been answered above, please contact us on 061-201444 or directly through this website

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