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FAQs

Where is Mid West Physiotherapy located?

We are located at 3 University Court, Castletroy, Limerick.  Our Eircode is V94X3TF.  Click here to view a location map. 

Where can I park?

Parking spaces are available outside the front door of the clinic.  There is additional parking available at the back and right-hand side of the complex.  Parking is free of charge and there is no time limit.

What injuries/conditions does Mid West Physiotherapy treat?

As specialists in Chartered Physiotherapy, we have the experience, knowledge and clinical expertise to successfully treat a wide range of conditions.  Click here to review our full range of services. 

How do I book an appointment?

 You can book an appointment through our online booking system, or you can contact our Reception using the contact form below or ringing us on (061) 201444.

What should I expect from my first visit?

The first visit involves both an initial assessment of the condition and accompanying treatment.  The assessment involves taking a history, followed by a clinical examination.  A diagnosis will then be discussed leading on to the establishment of a treatment plan.  This plan includes a realistic estimate of the number and frequency of treatments you are likely to need, as well as outlining what you need to do in your own time to help speed up your progress.  Our focus is on reducing your pain and/or discomfort as soon as we can, and fully addressing the cause(s) so as to minimise the chances of recurrence or further problems down the line.

What will I wear?

Loose comfortable clothing is usually best.  Depending on part of the body concerned, a pair of shorts and/or t-shirt may be appropriate.  You can change at our clinic.  We also have spare pairs of shorts available at our clinic should you require.

Do I need a doctor's referral?

No, you do not need to be referred by a GP or consultant.  You can contact us directly for an appointment.

If you have been referred by a GP or consultant, please bring any referral letter / X-Ray / MRI scans / reports that you may have.

Will I be given exercises to do at home?

To optimise the recovery process, we will provide you with a personalised rehabilitation programme with appropriate exercises and information relating to the management of your specific condition.  We strongly recommend that you complete the exercises as prescribed; not only will this speed up your recovery but it will ultimately allow you to save upon your overall treatment costs.

How many sessions will I need?

It is difficult to predict how many treatments without first seeing you. Your injury/condition will be assessed during your first consultation and a suitable treatment plan will be discussed with you. We always endeavour to achieve the desired outcome in as few sessions as possible.

Can I get an appointment before/after work?

 Yes, we offer early morning and late evening appointments. We are also open during lunch.

How much does it cost?

Our standard physiotherapy charge is €70 per session with Donnacha, Rachel and Shane, and €60 with Laoise.

For a list of our other specialist services and charges, please visit our Fees page.

Please note that a first session is longer than a follow-up session so that we can do a thorough case history and assessment, and create the best treatment plan for you. If you haven’t attended our clinic in 12+ months, please book a first session through our online booking system

Can I claim back the costs of my physiotherapy from my health insurer?

If you have a private health insurance policy, you may be able to claim back some of your physiotherapy costs.  Policies vary in this regard, so you may wish to contact your health insurance provider for clarification prior to your treatment. 

If you are paying income tax you may also be able to claim physiotherapy as a medical expense through your annual tax return (formerly known as Med 1).

Is there a late cancellation policy?

Yes, we operate a late cancellation policy so as to minimise late cancellations which in turn prevent another patients from attending the clinic. 

If you cannot attend your scheduled appointment, we kindly ask you to provide us with at least 24 hours’ notice; otherwise a cancellation fee will apply.  You can notify us of a cancellation through the contact form at the bottom of this page; alternatively you can ring us on 061-201444 or email info@midwestphysio.ie.

Do you take medical cards?

We don’t take medical cards but patients may be able to claim back some of the costs of their treatment from their private health insurers, Revenue tax return and Hospital Saturday Fund.

Where can I find information on data protection?

Please follow these links to our policies:  Website Privacy Policy & Cookies PolicyData Protection Statement and Child Safeguarding Statement.  These policies are reviewed regularly and updates are posted to this website.